Timeless beauty device purchased from the official website or officially recognized channels comes with a two-year warranty. Please register for the warranty within 14 days from the date of purchase.
- The warranty period starts from the date of purchase and covers various non-human-caused malfunctions.
- Free warranty services do not cover damages caused by human-caused malfunction, misuse, abuse, negligence, excessive wear or rust, unauthorized repairs or modifications, normal wear and tear from extended use, accidents, natural disasters, or damages caused by other reasons beyond the company’s control.
- For human-caused malfunctions, even within the warranty period, repair costs will be incurred. For detailed quotation, please contact customer service via email at [email protected].