1. If the shopping amount reaches HK$500 (calculated based on the discounted amount, i.e., the net amount), shipping is free. If the total net amount does not meet the free shipping threshold, a shipping fee of HK$50 will be charged.
  2. If for actual circumstances or other reasons, the courier is not able to deliver the Products to the address designated in your Order where the Products are delivered thereto (“Delivery Address”) as specified in your Order, the courier shall provide a delivery fee quote, for example, fee for stairs, based on actual circumstances of delivery. You shall pay the quoted delivery fee in cash to the courier on delivery.
  3. If there is no one to receive the Product(s) at the time of delivery, the courier will call the contact person listed in the Order and make an appointment for the next delivery. If the delivery fails twice, the Product(s) will be returned to us, and you will be responsible for the cost of returning and re-delivering the Product(s).